e-Referral Service (ERS)

Book an appointment on the ERS

The 'Start now' link below will open the NHS e-Referral Service booking website:

Log in to manage your referral

You'll need your:

• booking reference number
• password or access code.

If you do not have these details, contact the person or organisation that referred you.

You can also use the 'Start now' link to:

• check your appointment details
  
• change your appointment
  
• cancel your appointment
  
• cancel your referral.

Accessibility

We want as many people as possible to use our service - please read the Manage Your Referral accessibility statement below:

Accessibility statement for Manage Your Referral - NHS England Digital

Book an appointment on the NHS App

You can also use the NHS App to book or manage your appointment. The app features health advice, and you can order repeat prescriptions and view your GP health record.

NHS App and your NHS account - NHS website

Choosing your hospital / clinic

You may have more than one hospital or clinic to choose from, but the options will be the same if you book online or over the phone.

Consider all the options before choosing a hospital or clinic and appointment slot.

For example:

• "How long do I have to wait for my first appointment?"
  
• "How quickly can I start my treatment?"
  
• "How far away is the hospital or clinic?"

In most cases, you have the legal right to choose the hospital or service you'd like to go to.

This includes private hospitals, as long as they provide NHS services:

Your choices in the NHS - NHS website