Appointments at the Nuffield Orthopaedic Centre
If, for any reason, you are not able to keep your appointment, please tell us as soon as possible so that we can offer the appointment to another patient.
Contact details
Appointments: 01865 737333
Making / changing your appointment
Telephone numbers by department
Musculoskeletal outpatients
Tel: 01865 737333
Monday to Friday 8.00am - 5.00pm
Orthotics
Tel: 01865 227775
Monday to Friday 8.30am - 5.00pm
Physiotherapy
Tel: 01865 738074
Monday to Friday 8.00am - 4.30pm
Prosthetics
Tel: 01865 227295
Monday to Thursday 8.30am - 5.00pm
Friday 8.30am - 4.00pm
Radiology
Tel: 01865 738189
Monday to Friday 9.00am - 5.00pm
Sarcoma
Tel: 01865 738061
Monday to Friday 8.00am - 4.00pm
Updating your contact details
If you change your GP or your home address, please contact us so that we can update our records.
e-Referral at the Nuffield Orthopadic Centre
Cancellations
Cancellations by you
We know that sometimes there are good reasons why people can't make their appointments, but it's important that you let us know as soon as possible if you cannot attend or no longer want your appointment.
Missing an appointment could mean missing out on important medical treatment, or having to wait longer than you should for treatment.
If you fail to attend your outpatient appointment we will not automatically give you another appointment.
Cancellations by us
We regret that, due to medical emergencies and unforeseen circumstances, we may sometimes have to cancel appointments. If this does happen, we will arrange a new appointment for you as soon as possible.
Missed appointments
Initial appointments
If you do not attend your appointment without cancelling beforehand, we may discharge you and refer you back to your GP.
This does not apply if you have an urgent appointment, such as referral from your GP for suspected cancer, or if the appointment is for a child or vulnerable adult.
Follow-up appointments
The procedure is slightly different if you are attending for a follow-up appointment - i.e. if you have previously attended at least one appointment in the clinic.
If you do not attend a follow-up appointment, a consultant will review your notes in the clinic. Provided there is no urgent medical reason for you to have another appointment, we will send a letter to you and your GP, explaining that you have missed your appointment. Your GP can then re-refer you if necessary.
If the consultant feels it is important for you to attend the clinic, we will send you another appointment.
If you miss the appointment for a second time, we will automatically discharge you from the clinic. We will send a letter to you and your GP, who can re-refer you if necessary.
Last reviewed:30 July 2024