Pay, hours or Trust policy / procedure

Examples of concerns

• Sick pay not received
• Hours changed without notice / discussion
• Incorrect salary payment

Informal advice

• Line Manager
• Divisional HR Advisor or Consultant
• Staff Side - (Union representative) | Trade Unions (sharepoint.com)

Wellbeing support

• Wellbeing Champion - Guide to Health and Wellbeing
• Occupational Health
• Employee Assistance Programme (CareFirst)
• Staff Support Service (Psychological Medicine)
• OUH staff networks
  
• Chaplaincy
• Staff Side - Trade Unions (sharepoint.com)

What to do next

• Talk to your Line Manager about your concerns
  
• Resolve your concerns informally through conversations facilitated by your Line Manager / HR
• Look at our Respectful Resolution Guides (sharepoint.com) for support on ways to resolve concerns

If your concern is not resolved

• Contact your Line Manager's Manager
  
• Follow the formal process set out in the Trust Resolution Procedure

Escalating a concern

Resolution (Grievance and Collective Disputes) Procedure (sharepoint.com)

1. Line Manager
2. Line Manager's Manager
3. Directorate Manager / Matron (or equivalent)
4. Divisional Director of Operations / Nursing (or equivalent)
5. Divisional Director (or equivalent)
   

For more detail please visit:

Signposting formal employee concerns | Resolution